Contacting Us

Use this list to contact different Customer Service Teams

It will help guide you to the correct contact to help you resolve your inquiry.

Customer Service Support for all queries relating to print subscriptions and book orders

E customerservice@springernature.com

T +1 866 839 0194 (for North, South and Latin America)

T +49 (6)22 1345 4301 (for Rest of World - Springer titles)

T +44 (0)20 7843 4759 (for Rest of World - Nature titles)


Online Service Support for all queries relating to online subscriptions, including access issues

You can submit a query via our webform here.

E onlineservice@springernature.com

T +1 800 777 4643 or +1 212 460 1500 (for North, South and Latin America)

T +81 3 4533 8090 (for Japan)

T +86 21 2422 5007 (for Greater China, Mongolia, Oceania, South Korea & Southeast Asia)

T +49 (6)22 1345 4301 (for Germany, Austria and Switzerland)

T +44 (0)20 7014 4113 (for Rest of World)


Open Research Support for all queries relating to open access publishing at Springer Nature

E ORSupport@springernature.com

T 0800 389 8136 (free call from the UK)

T +44 (0)2031 922 009 (for Rest of World)


Additional Contact Information for specific types of query

Rights and Permissions - Journals: journalpermissions@springernature.com

Rights and Permissions - Books: bookpermissions@springernature.com

Author Submissions - Springer titles: authorhelpdesk@springer.com

Licensing Sales: Visit our Librarians page at www.springernature.com/gp/librarians/contact-us


Postal Addresses

Springer Nature

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New York

NY 10004-1562

USA


Springer Nature

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69121 Heidelberg

Germany


Springer Nature

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Cromwell Place

Lime Tree Way

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RG24 8YJ

UK

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